Meta
As a product designer in Meta's Research Platform group, I design impactful products and features for both internal teams and external users. This involves UX/UI design, user research, redesigning the Viewpoints user-facing research app, improving user engagement and response rates, as well as designing solutions for complex internal tools, improving productivity and efficiency. I collaborate with my team to ensure successful project outcomes while adhering to company values. Here are some selected projects!
Overview
Redesign of the Viewpoints app funnel at Meta to improve user engagement and completion rates.
Challenge
Addressing unnecessary friction, complexity, and multiple failure points that led to low completion rates and high acquisition costs.
Outcome
Simplified language and minimized cognitive load, making the app easier to use.
Improving funnel completion rates by reducing friction and creating an intuitive, consistent UI.
Enhanced reliability and performance, tailored for iOS, Android, and all screen sizes.
Decreasing acquisition costs while increasing efficiency and user satisfaction.
Fatigue Test
Overview
Development of a survey distribution system for Meta’s research platform, focusing on optimizing user engagement and minimizing survey fatigue.
Challenge
Designing a sophisticated yet user-friendly tool to manage survey distribution across all Meta apps, while determining the optimal cooldown duration between surveys.
Outcome
Successfully developed a survey distribution system that allowed targeted, customizable survey deployment across Meta’s family of apps.
Created a friction-free, intuitive user interface that improved the experience for researchers, supporting long-term research efforts.
The visualization techniques used in the design enabled real-time tracking and analysis, contributing to more accurate and actionable insights for researchers.
The project fostered collaboration across researchers, engineers, and product experts, leading to a highly effective tool, which is currently active and undergoing testing.